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To us, knowledge is everything
If we don’t know our products then we can’t expect you to see their potential benefits either!
We take training seriously with all our staff undertaking an intensive course instore when they join us and progress through external courses, often studying to become practitioners themselves. Past members of staff can be found in some far flung places – running a successful vitamin department in a New Zealand pharmacy, as a homeopath in Australia, a midwife (who just happens to be a trained Nutritional Therapist and Clinical Herbalist too) in New Zealand and even opening and running their own health food shop in Ipswich!
Our highly trained team of specialist advisors allow you to benefit from professional staff with a wealth of knowledge in the field of natural medicine, nutrition, herbal remedies, homeopathy and much more. To us, training is the key to our store – allowing you to feel confident about choosing us for your health solutions.
Great customer service is crucial for you to enjoy your experience with us and we will help you in any way we can. We don’t put pressure on you to buy lots of expensive products – if you can make simple lifestyle changes to help yourself, we’ll tell you! We simply want to make sure that the people of Norwich, Norfolk and East Anglia can live a healthy life, everyday!
Trish opened the Natural Food Store in 1977 and is passionate about offering natural approaches to health care. She continued this passion by establishing both the Complementary Health Care Clinic and the Homeopathic College of East Anglia at 34 Exchange Street in 2002. You’ll find Trish in store on Saturdays.
As part of the family and the store manager, Angela is committed to ensuring that you get the best possible advice alongside the highest levels of customer care. Angela is available instore Tuesdays, Wednesdays and Fridays.
Jen is a registered homeopath, available Mondays, Wednesdays, Thursdays and some Saturdays. She’s great at making you feel comfortable and you can reach her instore and over the helpline.
Katie is finishing her studies at the Homeopathic College of East Anglia. She brings a lifetime of passion and enthusiasm for natural remedies to the store and her calm manner can put even the most nervous customer instantly at ease.
Kristie Becker
A practitioner in Naturopathic Nutrition, Kristie is passionate about healthy eating. She brings a wealth of nutritional knowledge to the team, as well as some fabulous recipes too!
Louise Crane
A passionate vegan, since joining us in 2015, Louise has become a great asset to the team, helping customers to understand the role that their choices can make in their health. Louise is also almost ready to qualify as a nutritional therapist and will focus on plant based eating – she’s going to be fabulous and help people to make a real difference through their diet!
Phillippa Jackson
Phillippa joined us in April 2016 and has managed to find her way round the maze that is our store. She brings lots of retail experience and is really inspired to learn how our fascinating bodies work and how we can help when things aren’t quite as they should be!
Paige Galer
Paige is currently a student at the Homeopathic College of East Anglia where she is training to become a licensed homeopathic practitioner. She can also be found smiling and providing a smiling service behind the desk at our clinic, the Complementary Health Care Clinic